Setting Clear Expectations
You have an employee handbook you downloaded from your payroll company and you think, “Done!” Not so fast. That may have covered your legal obligations but it may not cover everything.

News Flash: without clear policies, you may find yourself facing a situation you never expected and no guidelines for handling it. Then you make a decision, and POOF! You find yourself on the other side of a lawsuit.
But there’s something else to consider here too. Your staff needs guidelines, a sense of what is expected of them, systems and knowledge that people are held to account. It’s about setting expectations for everyone in your business - staff, vendors, customers and even yourself.
Every time I’ve had to manage some HR situation, I’ve realized it boils down to one thing - there wasn’t a clear policy around the issue. Workplace relationships? Social media posting? Dress code? So many sticky and uncomfortable situations can be avoided with a policy. Admittedly, people violate policies, but they create a guideline for accountability and discipline.
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