Restaurant Culture Building & Workplace Reputation Solutions

Create a workplace where talent thrives and customers notice

ABOUT YOU

Are you an established restaurant with 50 employees, or just starting out? No matter the size or stage of your business, we can help build a thriving restaurant culture tailored to your unique needs.

Chefs working in a busy commercial kitchen, cooking on the stove with steam rising.
Two people cooking in a kitchen, one stirring a pot and the other smiling, with jars and other pots in the foreground.

Culture Building Solutions

We craft our work together based on your needs. It’s a bespoke process, tailored to your environment.


For restaurants, culture building is necessary to achieving sustainable success. Culture building is about examining the current restaurant environment and how culture can align with what you want it to be.


In addition to emerging from this process with a clearer vision for your business, you will also have tools to communicate your culture to your staff and customers.


Person wearing glasses, apron, talking on phone, holding pen and paper behind a counter.

Workplace Reputation Strategy

Be the Best Place to Work!

The restaurant industry has a terrible reputation for working conditions. You are out to transform that! We will work with you on the three pillars of good job creation:


  1. Economic Stability
  2. Equity, Respect & Voice
  3. Economic Mobility

From Aspen Institute



We then work with you on a strategy to let your community know about the work you are doing.

Outcomes for your restaurant establishment

Higher Employee retention

Everyone wants to stay in a job they love. With an intentionally set culture at work, employees will know what to expect each day, feeling safe and secure to be able to do their jobs well.

Increased Customer satisfaction

Customers can tell when a restaurant has poor working culture - unpleasant servers, food is inconsistent. When good culture is established, everyone benefits.

Woman in a black apron smiles, putting baked goods in a paper bag at a bakery counter; another person in background.

Higher Profitability

With an intentionally set culture, everyone feels part of the success of the business.

Man in apron smiles, arms crossed, behind a cafe counter. Bright lights, blurred background with other people.
Chefs working in a busy commercial kitchen, cooking on the stove with steam rising.

Stronger vendor relationships

Better culture = better communication = better relationships. Your vendors know that they can count on you.

Chefs working in a busy commercial kitchen, cooking on the stove with steam rising.

Good Job Creation

Learn the three pillars of good job creation and provide all three.

Woman with a big smile, wearing an apron, working at a POS system in a restaurant.

Restaurant Insights

Restaurant window display with a rainbow flag and a

Politics and Restaurants — Do They Belong Together?

By Betty Marcon • September 29, 2025
An exploration of whether restaurants should be spaces for political discourse, examining historical precedents from taverns to lunch counters.
Two people in aprons high-fiving in front of a blue door and

What It Means To Open A Restaurant

By Betty Marcon • April 21, 2025
A raw, personal account of closing a beloved San Francisco restaurant and the profound lessons learned turning heartbreak into helping others succeed.
A person in a kitchen stirring a pot, steam rising. Pots and utensils are visible.

Why The Restaurant Industry Must Change To Survive

By Betty Marcon • April 3, 2025
After 30 years in the restaurant industry, a reflection on why systemic change is essential for survival.